GenieERP | ERP made Easy

Support Ticketing

Timely Action, Happy Customers

Support Ticketing

Timely Action, Happy Customers

Multi-Channel Support

Accept support tickets from one of several possible channels: Website, Email, Facebook, Twitter, Helpline, or Mobile app.

Auto-Ack & Forwarding

Accept pre-sorted support requests directly from customers on your website, and auto-alert relevant executives based on product, issue, and region.

SLA Compliance

Ensure fulfillment of your service-level agreements (SLA) with your customers for tickets with pre-configured issue-wise timelines.

Support Statistics

Get region-wise, product-wise, issue-wise statistics on workload, punctuality of service, and more instantly, anytime.

Included in

Team

Powering Traders & Small Mfrs

(10 users included)

₹ 20,000

per year (+GST)

Enterprise

Boosting Growing Manufacturers

(30 users included)

₹ 70,000

per year (+GST)

Corporate

Streamlining Large Organizations

(100 users included)

₹ 200,000

per year (+GST)

Custom

Supporting Custom Requirements

(On-Server Deployment)

₹6,80,000

(+AMC) (+GST)

Say Hello

A/44 GIDC Electronics Estate

Gandhinagar, Gujarat 382016, India

A/44 GIDC Electronics Estate

Gandhinagar, Gujarat 382016, India

GenieERP

@GenieERP