Support Ticketing
Timely Action, Happy Customers
Support Ticketing
Timely Action, Happy Customers
Integrate, Streamline
Manage smartly with an integrated view of all departments. Optimize use of time, money, and materials.
Impress Customers
Offer an impressive personalized interface to every customer, winning their confidence and orders.
Go Mobile
Say goodbye to spreadsheets & jurassic desktop systems. Get smartly analyzed real-time data at your fingertips.
Multi-Channel Support
Accept support tickets from one of several possible channels: Website, Email, Facebook, Twitter, Helpline, or Mobile app.
Auto-Ack & Forwarding
Accept pre-sorted support requests directly from customers on your website, and auto-alert relevant executives based on product, issue, and region.
SLA Compliance
Ensure fulfillment of your service-level agreements (SLA) with your customers for tickets with pre-configured issue-wise timelines.
Support Statistics
Get region-wise, product-wise, issue-wise statistics on workload, punctuality of service, and more instantly, anytime.
Included in
(10 users included)
₹ 28,800 / year
+ GST
(30 users included)
₹ 90,000 / year
+ GST
(100 users included)
₹ 200,000
per year (+GST)
(Unlimited Users)
₹680,000 onwards
+ ₹ 180,000 AMC + GST
