Support Ticketing made Easy
Timely Action, Happy Customers
Support Ticketing made Easy
Timely Action, Happy Customers

Integrate, Streamline

Manage smartly with an integrated view of all departments. Optimize use of time, money, and materials.

Impress Customers

Offer an impressive personalized interface to every customer, winning their confidence and orders.

Go Mobile

Say goodbye to spreadsheets & jurassic desktop systems. Get smartly analyzed real-time data at your fingertips.
Multi-Channel Support
Accept support tickets from one of several possible channels: Website, Email, Facebook, Twitter, Helpline, or Mobile app.
Auto-Ack & Forwarding
Accept pre-sorted support requests directly from customers on your website, and auto-alert relevant executives based on product, issue, and region.
SLA Compliance
Ensure fulfillment of your service-level agreements (SLA) with your customers for tickets with pre-configured issue-wise timelines.
Support Statistics
Get region-wise, product-wise, issue-wise statistics on workload, punctuality of service, and more instantly, anytime.
Included in
Enterprise
Boosting Growing Manufacturers
(30 users included)
7,000
per month (+GST)
Corporate
Streamlining Large Organizations
(100 users included)
20,000
per month (+GST)
A Peach Creation